East Mews Dental Care
2 East Mews
East Street
Horsham
West Sussex
RH12 1HJ
Telephone: 01403 257237

CQC

Our most recent Care Quality Commision Inspection was in February 2017, the findings were:
  • There were systems in place to reduce the risk and spread of infection. The practice was visibly clean and well maintained.
  • There were systems in place to check all equipment had been serviced regularly, including the steriliser, fire extinguishers, oxygen cylinder and the X-ray equipment.
  • The practice had effective systems in place to gain the comments and views of people who used the service.
  • Patients were satisfied with the treatment they received and were complimentary about staff at the practice.
  • Staff had received training appropriate to their roles and were supported in their continued professional development (CPD).
  • We observed that staff showed a caring and attentive approach towards patients. All patients were recognised and greeted warmly on arrival at reception.
  • The practice had effective safeguarding processes in place and staff understood their responsibilities for safeguarding adults and children.
  • Staff told us they were proud of the practice and their team. Staff told us they felt well supported and were committed to providing a quality service to their patients.
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